Refund and Returns Policy

We at VirtuaVCC We are dedicated to providing reliable and valuable digital experience. We recommend that you read the following Refund as well as Return Policy attentively prior to purchasing any product or service. When you purchase our services or products you are agreeing to the conditions below.
 
 

1. Digital Products and Services

As VirtuaVCC mostly sells digital content or services (such as digital downloads such as online experiences, online content as well as memberships) All sales are typically final and not refundable. After access has been granted or the content downloaded, VirtuaVCC is unable to offer refunds unless in the following situations:

  • The amount was multiple times on the same merchandise.
  • There was a technical glitch that blocked access, and our technical support team was unable to fix it.
  • The service or product was not properly portrayed in a manner which significantly influenced your choice.
  • The request must be made within 3 days after the purchase. 

 

2. Subscription Services (if relevant)

If you purchase the following subscriptions:

  • You are able to cancel anytime to stop the possibility of future bills.
  • We don’t offer partial refunds of time that was not used unless it is required by local laws.
  • Subscription service refunds will only be given in the event of mistakes in billing, double billing or other system error.

 

3. How to Request a Refund

For a request for a refund Please contact us at [Insert the email address of your support by using the following format:

  • Your complete name.
  • The date of purchase.
  • The order ID or the transaction reference.
  • The reason you are requesting it.
  • We’ll look into your request within 3 to 5 business days. We will notify you about the decision via an email.

 

4. No Return Policy

Because our services are digital We do not allow “returns.” Access to digital items is not revocable after they have been purchased or downloaded.

 

5. Chargebacks

We recommend that users contact us before making the chargeback. If you file a chargeback and do not attempt the resolution via our support channels could lead to the suspending your account and/or limited access to any future services.

 

6. Policy Updates

We can change the Refund Policy and the Return Policy anytime. Any changes will be announced on this site along with an effective date. Any continued use of the site and our services following changes is acceptance.

 

7. Contact Us

Should you have queries regarding the policy, feel free to reach to us via: info@virtualvcc.com

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